All opportunities
Lottie
Product Expert Intern
Rolling deadline
Internship
Sales
Pay TBCYear groups
Not specified
Deadline
Rolling deadline
Field
Sales
Sector
Other
Year groups
Penultimate Year
Key facts
- This is a real role from day one — not a tea-making internship. 💻 What does this role involve? Be the human escalation point when our AI Agent hits something it can't solve. Contribute to the knowledge base across both products — write and maintain help articles and close content gaps so partners and the AI can find answers faster. Get to the root of problems — reproduce issues, dig into accounts, and hand clear, well-evidenced bugs to Engineering and Product. Spot patterns across tickets and feed them back to the wider team — turning real-world friction into product improvements.
Overview
What you'll do
Structure & format
Funding structure
- Salary: £30,000 pro rata (four week internship initially) 🎁 Benefits & Culture: Lottie’s careers page here 🌴 Holiday: 26 days + bank holidays (pro rata) 💗 Mission.
- Investors - Series A backed startup having raised £25m+ from tier 1 venture capital investors including Accel and General Catalyst.
Location
Selection process
- Screening interview with Lottie's Talent Acquisition Lead — 20 mins (remote) Case Study Assessment with Elliott Winter (Head of Customer Success) and Clara Johns (Commercial Operations Manager) Final interviews with Will Donnelly (Lottie's Co-Founder & CEO) and the Head of Customer Success, 1h30 total (in-person) 🤩 Candidate Experience.
- Pre-Screen & First Interview: You'll receive an email notification, but no specific feedback will be provided at this stage.
- Final Interview: For final-stage candidates who are not offered the role, we will provide your feedback live via a phone call.
About the employer
Heads up
Dates can shift each year. Always confirm the live deadline on the provider's own page before you apply.
